Volkswagen PoloLIFE 1.0TSI [94] DSG

I recently purchased a car from Jim Reid Vehicle Sales, and I couldn't be happier with the experience! Phil was extremely helpful throughout the whole process, from the initial test drive by explaining everything I needed to know about the car to getting the car ready for pickup.

The team was incredibly professional, attentive, and dedicated to making the process as smooth as possible. This made me feel like a valued customer rather than just another sale, which is rare in this industry!

They handled all the paperwork, road tax, and the transfer of my private number plate - which was a huge help, as I would not know where to start. Any minor issues with the car were also promptly addressed, going above and beyond to ensure it was in pristine condition before I drove it away. You could clearly see they take pride in delivering vehicles that are not just road-ready but immaculate.

Phil’s quick responses to queries (at any time of the day) again made the process stress-free as he was always ready to assist with any concerns, providing clear and helpful information, making me feel at ease during the process.

I highly recommend Jim Reid Vehicle Sales to anyone looking to buy a car, as their top-tier service made the process of purchasing a new vehicle easy and hassle-free.Thanks again, especially to Phil! I would not hesitate to come back again in the future.

Excellent experience buying my new car with Jim Reid the other week. Sales consultant Fabio was first class, allowing me a couple of test drives to make my mind up. Good knowledge, no pressure selling, and a fair price for my part exchange. Delighted with the process and wouldn’t hesitate to recommend.
PS - their service department are excellent to deal with too. Cheers guys.

I'm just loving my new car. Thank you so much to all at Jim Reid Vehicle Sales for a fantastic and very person-centered service . Very friendly and welcoming with no pressure to buy. Delighted that the guys took on board and listened to what I wanted from my car and matched my asks perfectly to my new ‘wheels’. If you are looking to change your car or even just want a browse would recommend paying a visit to JR in a heartbeat.

I had a great experience Jim Reid Sales and Services. From just popping in! …to driving away with my new car. Fabio ensured all questions were answers straight away, organised plate transfer and detailing requests. It made the experience super easy. After sales follow ups were prompt and not just one. Greatly appreciated their time and service.

The Experience is Everything” is not just a clever slogan…..oh no, it's truly what Jim Reid, Phil Buchan, Liam Reid, Fabio Greatbatch & team at Jim Reid Vehicle Sales & Service live and breathe, every minute of every day.

They have recently gone so far beyond great customer service for me, you wouldn’t believe it!! They took care of every little detail for me to ensure that my experience with them was 1st class and it was so appreciated!

If you’re looking for your next car or simply need you existing car taken care of….give these total legends a shout please….I promise that you won’t regret it!

Thank you again Team Jim Reid Vehicle Sales & Service.

Liam and the team at Jim Reid's are a dream to deal with.
Would highly recommend to anybody, everything is so straight forward.
Made our lives so easy finding our new car, I seriously wouldn't go anywhere else.
As I said to Liam there is no hoity toity and having to speak proper to some horrible sales man