"We do not use cookies to collect personally identifiable information about you."

Policies


Introduction

At Jim Reid Vehicle Sales Ltd we take your privacy seriously and will only use your personal information to administer your account, and to provide products and services you have requested from us. We will never sell your data on to third parties. Under the General Data Protection Regulations, which is law from May 2018, we are required to inform you as to the lawful basis under which we process your personal data.

This Privacy Policy describes how we will use your personal information and how you can exercise your rights with respect to your personal information.

On every occasion we update our Privacy Policy, we will post the updated version on our Website so that you can be informed as the what personal information we collect, how we use it and under what circumstances with disclose it with other parties.

Within this Privacy Policy, reference to we, us or our implies the legal entity of Jim Reid Vehicle Sales Ltd which is the body which processes your personal information and interacts with you.

References to you implies the person whose personal information we collect, use and process. This includes anyone who visits our websites, contacts us in relation with the purchase of a vehicles and/or goods or services we provide, or otherwise interacts with us (e.g. contact enquiry form).

When you visit our website we will use cookies on your browser. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We may track your interactions with Jim Reid Vehicle Sales Ltd via e-mail and text activity and record phone calls for quality and training purposes. For further information please visit www.aboutcookies.org or www.allaboutcookies.org.

References to our website implies any website owned and operated by or on behalf of Jim Reid Vehicle Sales Ltd.

Your personal information will be processed in accordance with the Data Protection Act 1998 up to the 24th May 2018 and going forward, the EU General Data Protection Regulations (collectively referenced as the Data Protection Legislation) and other applicable law and regulation.


Who are Jim Reid Vehicle Sales Ltd?

We are a family owned & run vehicle dealership based in Kintore, Aberdeenshire. We sell a wide variety of new cars and light commercials both new and used any make of model. We can also help you maintain your vehicle by providing servicing and repairs at our Service Centre.


Data Controller

For the purposes of Data Protection Legislation, Jim Reid Vehicle Sales Ltd is the data controller of your personal information that we collect, and process as explained within this Privacy Policy.


Information we may collect

Information we may collect about you includes your name, date of birth, address, contact details (including email and phone numbers), vehicle details, purchase history and data collected as part of any finance application or payment. This information is referred to as personal information.

Several different methods by which we may collect your personal information include:

  • Information collected through forms completed both in our dealerships or on our Website.
  • A copy of your driving licence when you test drive one of our vehicles.
  • When you enquire or purchase goods/services we collect personal information to respond to your enquiry and process your purchase.
  • Information of transactions you have processed with us including services and purchases of vehicles and other goods.
  • CCTV footage of yourself on our premises.
  • Information contained in and records of communication between us including emails, text messages, letters and recorded phone calls.
  • Records of your visits to our Website, including, but not limited to, traffic data, location data, IP address and the resources that you access.
  • Your marketing preferences:
  • We also gather information to enable third parties to carry our credit reference checks on you (if you are purchasing a vehicle on finance) and we will have and process information about the result of those checks to complete your purchase.
  • We will collect information relevant to the insurance products that we sell that are provided by third parties.

If you provide us with another person’s personal information, you must ensure beforehand that you have their agreement to do so and that they are aware of the ways in which we use personal information as set out within the Privacy Policy.


Processing personal information

We use your personal information in relation to our business activities. In particular, we may use your personal information in the following ways:

  • To respond to your query regarding the possible purchase of goods or services.
  • To carry out our obligations arising from any contract between you and us including the purchase of vehicles and provision of services, and to respond to query from you regarding those such contract.
  • To manage and administer the relationship between you and us.
  • To obtain feedback from you regarding us.
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken.
  • To provide you with information about vehicles, services, promotions and offers that may be of interest to you.

Our lawful basis for processing personal data

At Jim Reid Vehicle Sales Ltd we may lawfully process your personal data under one of three options:

  • Art. 6 (1) (a) Consent: In circumstances where you have provided us with a freely given, informed and specific choice to allow Jim Reid Vehicle Sales Ltd to process your data, consent will be the lawful basis under which we process your data.
  • Art. 6 (1) (b) Contract: If you have entered or are in the process of entering into a contract with Jim Reid Vehicle Sales Ltd, your personal data may be processed if it is necessary for performance of the contract or is in order to take steps at your request prior to entering into a contract.
  • Art. 6 (1) (f) Legitimate interest: If you have completed or negotiated a sale with Jim Reid Vehicle Sales Ltd, you may have your personal data processed for the purposes of the legitimate interests pursued by Jim Reid Vehicle Sales Ltd or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. o To balance your fundamental rights and freedoms with Jim Reid Vehicle Sales Ltd’s commercial interests, you will be informed that you may receive marketing communications for similar products and services at the point enquiry or purchase and will be given the ability to opt-out of further processing at any subsequent point in the relationship by visiting www.jimreidvehiclesales.co.uk/opt-out. You may also call one of Jim Reid Vehicle Sales Ltd’s dealerships or contact our Data Protection Officer who will complete the on line opt-out for you.

Sharing Personal Data

We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:

  • To third parties that provide services to us such as marketing activities.
  • To external organisations for the purposes of detecting and preventing fraud and criminal activities.
  • To third party finance companies for the purposes of them providing you with finance. These organisations may carry out credit checks and may disclose your data to credit reference agencies for that purpose.
  • To third party providers of insurance products if you take up the option of purchasing one of those products.
  • We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you or to protect our rights, property or safety or those of our customers, employees or other third parties.
  • We may pass your personal information to the relevant franchise manufacturer partner relating to your vehicle. They may contact you directly regarding your vehicles and to obtain feedback and/or to provide offers.
  • We may contact you as advised by our suppliers (a full listing can be found via the link at the foot of this notice) to ensure the ongoing safety and care of your vehicle and any policies are maintained, and the replacement of your vehicle and car care related products.

We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made.


Your rights

Under the Data Protection Legislation, you have several rights available to you in respect of your personal information. These are the rights to:

  • Request copies of your data.
  • Rectification of your data.
  • Erasure of your data.
  • Object to us or restrict the processing of your data.
  • Where our systems allow, give electronic access to copies of your data in a digital format.

Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or have requested to no longer be communicated to on a legitimate interest basis. If you object or ask to restrict the processing of your data, you agree that despite this we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have, for example a finance agreement.

To learn more or to exercise any of these rights you can contact our Data Protection Officer whose contact details are provided at the bottom of this page.


Data storage

We retain your personal information for seven years from the point of purchasing a vehicle from us, or two years from the point of last communication. We take steps to ensure any business we work with has security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer, details of whom can be found below.

Jim Reid Vehicle Sales Ltd reserves the right to update or amend this data privacy notice in line with customer feedback or updates in legislation and it will be published at www.jimreidvehiclesales.co.uk.

A full listing of our manufacturers and nominated suppliers, who we may share information with, together with the various sources (e.g. service plan and vehicle health check data) can be found below.


Data Protection Officer:

Name: Mrs Laura Buchan
Address: Jim Reid Vehicle sales LTD, Craigearn Business Park, Morrison Way, Kintore, Inverurie, AB510TH
Email: [email protected]

If we are unable to resolve any issues you raise within 30 days you have you have the right to complain to the Information Commissioners Office @ ico.org.uk/concerns.
Suppliers we may share your information with can be found below



Suppliers


We will never sell your data on to third parties. Under the General Data Protection Regulations, which is law from May 2018, we are required to inform you as to the lawful basis under which we process your personal data however we may have to share your personal details with one or more of the following Suppliers:-

Where you select our Services as a Credit Intermediary we will share your data with one or more of the following companies:

  • Northridge Finance – Finance Company
  • Motonovo Finance – Finance Company
  • Close Brothers Finance – Finance Company
  • Westburn Finance - Brokers

Lawful Basis of Processing – we would share your data with:

  • DVLA
  • HMRC
  • Johnstone Carmichael, Accountants

Electronic service Book entry, where requested by customer for the following manufacturers:

  • Volkswagen
  • Skoda
  • Seat
  • Mercedes
  • Audi
  • BMW



Cookie Information

Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site. For more detailed information about cookies visit www.allaboutcookies.org

How to control and delete cookies

We do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of websites. We use a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing.

List of the main cookies

Here is a list of some cookies that may be set by us while using our web site ASPSESSIONID and ASP.NET_SessionID allow us to recognise your requests from page to page. This allows us to remember your previous selections and choices, navigate back to previous pages etc. These cookies are removed when you close your browser.

AutoChat may be set if we use live chat on our web site. This is a web site analytic cookie.

Google.com provides web site analytics and may set the following cookies __utma, __utmb, __utmc, __utmz

Third Party Cookies

We use a number of suppliers who also set cookies on our website on its behalf in order to deliver the services that they are providing. We sometimes embed photos, video, social sharing icons and other content from external websites such as YouTube, Flickr and social networking sites such as Facebook, Twitter and Google+. As a result, when you visit a page with content embedded from one of these sites you may be presented with cookies from their website. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these. Here is a list of some cookies that may be set by our third parties while using our web site:

  • yahoo.com
  • twitter.com
  • api.twitter.com
  • addthis.com
  • youtube.com

Flash Cookies (local shared objects)

From time to time, we may use Adobe's Flash Player to deliver content. To improve user experience, Local Shared Objects - or Flash Cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on a user's terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way. The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain or for all websites - see http://www.adobe.com/products/flashplayer/security for details. Please be aware that restricting the use of Flash Cookies may affect the features available to you for Flash based applications.

Privacy

Information that is gathered from visitors

Almost all Web servers record users requests made upon them (such as the visitor's IP address, browser type, referring page and time of visit) in log files.

How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content.

Personal data, such as names and email addresses will not be sold, rented or leased, and not kept longer than required to provide the service it was supplied for.

E-mail may be sent to you for the purpose you registered but will not be used for unrelated marketing.

Visitor Options

If you have subscribed to our newsletter, you may unsubscribe by replying to any of the email correspondants and simply state you wish to unsubscribe to the service.

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Customer Feedback






Brilliant

I highly recommend Jim Reid Vehicle Sales, this is the first time i have bought a car through them and they were brilliant!

Pleasure to deal with

Went in for a look and came out with the perfect car, Steven Lawson was a pleasure to deal with an easy transaction and plenty of banter, will definitely be going back when it's time to change the wife's car, thanks again.

Best Car Sales in the North East of Scotland!

I've just bought my second car from Jim Reid Vehicle Sales in Kintore, ABERDEEN. As a business owner myself, I like to "shop" local. Their car stock is complete quality and always low mileage vehicles, from family cars to performance cars, you can find exactly what you're looking for there. The service from Phil and the team is second to none and they can't do enough for you.

  • Customer Service
  • Financing Options
  • Friendliness
  • Product Knowledge
  • Professionalism
  • Quality of Work
  • Value
  • Vehicle Quality
  • Overall Rating

12.5 Miles
from Aberdeen on A96 North

8.3 Miles
from Aberdeen International Airport

4.1 Miles
from Inverurie Train Station

12.5 Miles
from Aberdeen Train Station

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