This is a quick reference guide to Our Used Car Sales Standards and what you should expect when buying a used vehicle from us:
We check our cars to ensure tyre wear is not beyond 3mm (well within legal limit which is 1.6mm) The rule is simple, 3mm & above they stay on, below 3mm and they are replaced, ensuring you many miles before the cost of replacement tyres. We also check our tyres for uneven wear, and if we feel this has been a problem we will carry out a Hunter 4 Wheel Alignment to ensure the camber, caster and toe are all within the guidelines the manufacturer set, helping the life of your tyres and the drive ability of your new purchase.
Not always an easy rule to set however we will ensure that the condition of the paintwork of the car is in keeping with the age and mileage it has. Most cars will collect it's fair share of stone chips and minor scuffs and light scratches however we do try our very best to remove these by machine polishing before the car is displayed if not certainly before it is collected by its new owner. We also use a very experienced Dent Removal expert for those rouge parking dings & dents. For more serious blemishes, scratches and dents we used an experienced local bodyshop to repair these to the highest standard for resale.
Some used cars that we sell will have had previous paintwork as we cannot promise that a care has been minor damage free, however we do carry out stringent HPI history checks to ensure the car has not been in a previous accident where it has become an insurance write off and then repaired.
As smoking has become less social & illegal in company cars, we find that less and less vehicles come in the smell of smoke in them however we do carry out a full interior valet with wash & vac of the interior trim along with a special treatment to remove any unpleasant odours. In the unlikely event that one of our selected stock vehicles have a small tear or cigarette burn these repairs will be carried out by a specialist if not before display then before collection by you.
Most modern cars are fitted standard with alloy wheels which not helps the look of the car but also helps with the future resale value however there is always a downside with alloys and these normally come in the shape of kerbs and potholes. There are very few cars on the road with blemish free alloy wheels so we will have potentially carried out alloy repair and paintwork to wheels before the car is displayed, some cars have only small blemishes which we believe are acceptable given the age and mileage on the car.
Service History & Mechanical Condition
Before buying in cars for our stock we carry out checks on cars including providence checks. These checks also include the service history of a car. We only retail the best condition cars with detailed service history, we will then continue this by servicing and checking the car thoroughly before collection which often includes the Government VOSA standard of Mot. We will not sell a car to you unless it has at least 6 months before it's due it's next service and MOT.
Road Tax & Transfer of Cherished Registration Numbers
In October 2014 DVLA went through some of the biggest changes in the last 20 years. We will continue to make the road taxing of our customers new purchase and the transfer of their cherished number plate as hassle free as possible and continue with the process that as a customer of Jim Reid's you will have no paperwork to carry out for road taxing, transferring or retaining your cars registration number, making life easy!
With longer manufacturer warranties becoming commonplace with modern cars now coming standard from new with 3,5 or even 7 years warranty on them, as a large number of our stock cars are under 3 years old then these will be supplied with the remainder of the manufacturer's warranty on them, however this doesn't mean we are shrugging responsibly if something was to go wrong with the car, far from it! In fact we are quite unique in the fact that we are the only independent used car dealer who not only will supply a Free Loan Car to you whilst your car is visiting the Franchise dealer for in-warranty repairs but we will also take your car to the dealer and take I back so you only have to deal with us! Making car owning easy!
Where the car you select falls out with the manufacturer's warranty period we will provide you an Autotrust Warranty from Car Care Plan one of our loyalty partners in business. This warranty not only gives you fantastic coverage for the first 3 months you own the car but is also very easy to extend with our special warranty upgrade offers, but our commitment to you doesn't stop there, we also match your period of warranty with an inclusive breakdown cover meaning regardless of where you breakdown in the UK or abroad you will be taken to the nearest repairer in the area completely FREE of charge. To encourage to get any of your warranty work carried out by our very own experienced Service Centre we also supply a FREE loan car for the time it spends with us and also carry out the warranty claim without fuss or cost to you, again making your car ownership easy!
As a family company we have very high morals, values and standards and would like your buying experience with us to be hassle free and the best car buying experience you have had. If you feel that we could improve on any area please let me know personally by emailing me [email protected]