SALES: 01467 634000
SERVICE: 01467 634001

HOW WE ARE DEALING WITH COVID-19 at Jim Reid Vehicle Sales & Service

We are now fully open however we have made some changes which will affect your visit to our sales site. We have highlighted these changes below:-

As we are fully committed you your health & safety and that of our Team members we have put in place some post Covid Pandemic safety measures.

Browsing Cars

Although you can still visit and browse our cars stock on site we will ask you to sanitise your hands before doing so and ask you to keep a safe distance from others whilst browsing you will not have to wear a face covering or mask whilst doing this.

Wearing face coverings

If you choose to enter our Sales Centre , we again will ask you to sanitise your hands when entering & exiting the building , we will also ask you to wear a mask or face covering whilst inside.

Book an Appointment

If you are interested in a vehicle you have seen advertised on our Facebook page or website and you would like to view or test drive this car then please contact us so we can organise an appointment time for you which will ensure that the car you are interested in is fully sanitised before test driving. Also remember to take along your driving licence.

Test Drives

We are encouraging customers to take unaccompanied test drives however where this is not possible because of potential age restrictions on our insurance policy then, we will ask you the customer to wear a face covering whilst driving the car and the member of staff who will accompany the test drive will sit in the rear of the car whilst wearing a face covering. Please note that we will only allow a maximum of two people in one car at a time.

Opening Hours

We have recently made some changes to our opening hours however if it is not possible for you to visit during these times then we would welcome you to request an ‘out of hours appointment’ which we are happy to see if we can accommodate.

Mon-Wed 8am-5.30pm,
Thurs 8am-7pm
Fri & Sat 8am-5pm
Sunday – Closed

We have invested heavily in virus prevention measures ie, Sneeze Screens in offices, Social Distancing compliant, COVID -19 Signage, hand sanitiser available and a vehicle interior ‘Sanity Ozone’ machine allowing us to treat every customers car which visits our Service Centre and our Sales Cars.

To contact the Sales Centre, use Visitor Chat, email sales@jimreidvehiclesales.co.uk or call 01467 634000.

Service Centre

FREE SAFE Local Collection & Delivery Service

Despite the lifting of lockdown we will continue to offer this convenient option for our customers. This involves us safely, visiting your home or place of work to collect your car , helping you save time. Once the work has been carried out on your car, we will take payment over the phone, by credit or debit card ,emailing the invoice, receipt and any other paperwork via email. On receipt of payment we will fully sanitise and clean your car before returning it to your door where a ‘fully social distancing compliant’ handover of the keys will take place.

Dropping off your car

We have erected an outside canopy and signage giving you clear guidance during your visit to drop off & collect your car for Service, MOT or Repair. We encourage customers not to enter the Service Centre building unless wearing a face covering and asked to do so.

FREE Loan Cars

Although we are encouraging customers to take advantage of the two excellent processes above, there will be times where a loan vehicle is required. Where this is the case, the loan car will be sainitised before and after your use and all we expect you to do is return it undamaged and with the same amount of fuel you collected it with.

To contact the Service Centre , use Visitor Chat, email service@jimreidvehiclesales.co.uk or call 01467 634001.

Thank you for your understanding, patience and understanding during this difficult time. For any further updates please refer to our Facebook page.

Keep Safe
Jim Reid
Director, Jim Reid Vehicle Sales Limited
jim@jimreidvehiclesales.co.uk

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COVID-19 UPDATE 5/2/2021

Scotland in Lockdown

During this National Lockdown our business is somewhat restricted however we do not wish this to affect your ‘Customer Experience’ with us therefore we would like to explain how these Restriction have temporarily changed what we do and what we can offer.
  
Service Centre is OPEN

 

Classed as ESSENTIAL our Service Centre will be OPEN for bookings ONLY.

 

To make your booking for Service, MOT or repair please contact us directly on 01467634000 

 

If you are Furloughed, Working from home or wish to heed the advice of ‘STAY HOME, PROTECT THE NHS, SAVE LIVES’ and ensure you breaking no rules,
Stay at Home and take advantage of our FREE SAFE LOCAL collection & delivery service!

 

Sales Centre

 

Classed as NON-ESSENTIAL, we are unable to open our Sales Centre to the public, NOT even the outdoor sales area.

*TEST DRIVES ARE NOT ALLOWED DURING THIS TIME*

 

However , we are OPEN online 24/7 and we will have our Sales Team on standby ready to answer any questions you have over the phone by email , video walk round and for purchase & part exchange!

We have proven during the first LOCKDOWN that it’s easy to buy a car, part exchange your current car , finance your new car all completely contactless and REMOTELY. 
We even deliver it straight to your door on trade plates or trailer delivered.

 

 

View our Stock Online 24/7 
  Select the car of your choice and contact our helpful Sales Team and request a personalised walk round vide of the vehicle.
We will ask you to give an open and honest appraisal of your part exchange (if you have one) and we will give you a price.
All offers, agreements & paperwork including Finance will be completed remotely, online & by email. 
We will then deliver your new car to your door.

 


We understand that you may want to ‘Test Drive’ the chosen car /van before you commit however this is just not possible at this moment, therefore our advice is if you are not comfortable buying a car with first test driving it or physically seeing it is to wait until the restrictions are lifted.

‘We Make Car Buying Easy’

Try us!

 

Jim Reid

COVID-19 UPDATE 5/2/2021