"With a focus on first class customer care"

[CONTENT CURRENTLY BEING UPDATED]



Company History

Quality Used Vehicle Sales in Kintore, Aberdeenshire


Jim Reid Vehicle Sales is a family owned and run car sales & service business based in Kintore, Aberdeenshire. Owned and run by husband & wife team Jim & Gail Reid, we opened our doors for the first time on the 1st of February 2003 (01/02/03).

One of the main reasons to start our own business was to provide the car buying public in the North East of Scotland a customer orientated alternative to the large Franchise and PLC's selling cars in the Aberdeen area. We have grown from our humble beginning of only 12 cars for sale to now selling almost 500 vehicles annually, all within 10 years!

In 2009 we moved in to our purpose built building & sales area in July 2009 when most businesses were struggling in the midst of the recession.

In July 2012 we narrowly missed out on winning a National Award when we became a finalist as MotorTrader Magazines, Customer Care of the Year & Sales Team of The Year Awards.

In April 2013 we opened our very our Service Centre & ReidLine Performance Centre, when we took over Unit 1 Craigearn Business Park from Clark Motorsport, inheriting two members of staff before adding a further two. This decision to grow our business was made to ensure our customers received the same level of Customer Care in after-sales as they do during the sales process.

In December 2013 we went one step better in the National MotorTrade Awards, well actually two steps, as we picked up two Awards and a Highly Commended at Car Dealer Magazines, Used Car Dealer awards 2013 held at The Brewery, London. Were we were awarded:

  • Used Car Dealership of the Year (for stock 51-100 cars).
  • Upsales and F&I Performance of The Year - went to Phil Buchan our Sales Manager.
  • Highly Commended (2nd place) Best Used Car Customer Care.

We are all very proud of our achievements and it's all down to hard work & team work.

Our success is due to our repeat and referral business which speaks volumes for our loyal customers who continually tell us that they love the way we do business in a professional, non pushy manner with a focus on first class customer care.

In 2014 we became Grampian area's Exclusive Dealer for Quantum Re-Maps and Franchise Dealer for Carnoisseur - Online Car Styling & Performance Upgrades.

Let's see what 2015 brings... Onwards and Upwards

Jim Reid

Jim Reid

Director


After leaving school at the age of 16, I joined Harper Motor Company(Ford) in Aberdeen as a YTS Parts Person moving to Lawrence of Kemnay (Vauxhall) to finish my apprenticeship. I was asked to join the very successful sales team at LofK in 1993 and successfully attained position of Sales Manager in 1999.

I left LofK to start my own business in December 2002 after 15 years service. Starting my own business was the right thing to do, I wanted to provide customers with a traditional sales service where they did not feel under pressure, something I feel we have achieved.

I love this job and feel very lucky & privileged to meet so many lovely people and gain an insight into their lives, something most people will never do.

Although I am very proud of winning national awards for our achievements, this is purely a by-product of the Customer Care that we offer to our customers on a daily business.

We have also grasped Social Media with both hands you can find us on Facebook or follow me on Twitter where I am very active!!


Jim Reid

Gail Reid

Director


Joint Directorů but importantly my wife and mother of our two children, Laura and Liam. Gail has been the driver behind our success. When I came home from work one day as Sales Manager at LofK and told her that I would love to start up on my own, she asked "what took you so long?"

With support like that I couldn't go wrong. When we started in business back in February 2003, Gail and I were 'Jim Reid Vehicle Sales'. We simply HAD to do everything ourselves. That meant buying, selling, answering the phone, washing, cleaning and polishing every car, collecting and delivering cars even cleaning the toilets I mean EVERYTHING, 7 days a week, this with two young children to bring up.

Looking back it was only our joint determination to make the business work that has made us succeed. However without Gail's support , I would never have achieved my dream. Thank you Gail.

Although I had to convince her to do so, one of my proudest moments was when Gail joined myself on the podium at Car Dealer Magazines Awards to receive 'Used Car Dealership of the Year 2013' it is fantastic moment enraptured in this photograph.

Gail will now be found in our cosy office taking care of paperwork and answering the phone not forgetting looking after our lovely Border Collie, Fern.


Phil Buchan

Phil Buchan

Sales Manager


Phil joined us officially in May 2009, after working with us on a casual business during his spare time away from his University work. With no previous sales experience Phil has done exceptionally since his arrival this is mainly due to the fact that he loves helping people, he is always willing to go that extra mile!

Phil is responsible for the Sales Department and ensuring we achieve the targets we set ourselves and those set by our Finance Company & Warranty Supplier. Phil was rewarded for his hard work and focus on achieving these targets at Car Dealer Magazines , Used Car Dealer Awards in December 2013, by winning 'Upsales and F&I Performance of the Year' achieving this by helping our small sales team increase our Finance volume by a massive 48% in one year, congratulations Phil, a very well deserved award!

Our Facebook page and Social Network has been designed and run by Phil. He is also responsible for designing most of our promotional material (including our logo) helped with his graphic design experience from Uni.

Phil is not only our Sales Manager but also our Son-In-Law, marrying our Daughter, Laura in May 2014. Follow Phil on twitter or email him:


Jim Reid

Andy McKay

Sales Consultant


Andy joined us in January 2011 with no previous selling experience but his passion for helping people and his enthusiasm and persistence to ensure we deliver the very best in Customer Care has helped Andy be such a success here. Andy has the memory of an elephant, tell him once about a social event that you attending and he will always remember to ask if you enjoyed it!

Gail and I have known Andy since he was at Nursery School many years ago, he tells me that his burning desire to sell cars came from a Business Presentation I made to his Primary 7 School Class just after I started in business, amazing!!!

Andy's focus on Customer Care is one of the main reasons we were awarded Highly Commended status for 'Best Used Car Dealer Customer Care' at Car Dealer Magazines-Used Car Dealer Awards 2013 and one of the reason's Customers keep coming back to deal with him.

A lover of music and fast cars, you will often see him as the main star in our video's on You Tube, take a look he has a fantastic sense of humour

Always smiling and willing to assist you can contact Andy on 01467 634000, follow him on twitter, or email him:


Jim Reid

Holly Ronald

Valeter


Holly joined Team Reid in June 2012 after previously working with Fyvie Garage.

She loves valeting cars, she thinks it's the best job in the world. Holly also completed her Training allowing her to apply the special Tribos Paint Treatment to our customer's cars. Holly has a keen interest in cars, loves football both playing and watching, loves getting tattoo's and has an obsession with her Fiat Punto Sporting finished in Ferrari Red.

Holly is in charge of the valet department and responsible for valeting not only each stock car but also ensuring that when the car is sold it is fully valeted and ready for collection for it's new owner.


Jim Reid

Andy Emslie

Service Manager


Andy started with us in September 2014 and is in charge of the smooth running of our Service Centre & ReidLine Performance Centre. Having spent many years in the trade in various roles with various companies Andy feels he has found his home at Jim Reid Service Centre. Andy is somewhat of a BMW specialist having spent the last 4 years at a local BMW Franchise in Aberdeen.

If you are looking book your car in for a service, repair or MOT, a re-map, a wheel alignment or would like to price up some of the quality accessories and upgrades we have on offer, Andy is our specialist in this area, call him on 01467 634001 or e-mail him:


Harvey Sutherland

Harvey Sutherland

Technician


Harvey started his motor-trade career as an apprentice Auto Electrician with Gaedor (better known now as Exide batteries) in Aberdeen when he was just 15. After 13 years (including his 5year apprenticeship) he then moved to Clark Commercials, Dyce and spent the following 28.5 years with them in the workshop and latterly as Service Manager, only moving to Clark Motorsport once Clark Commercials were bought over.

Although the most senior member of the service team Harvey is always here 1st last to leave at night! In his spare time Harvey will be found restoring his collection of vintage tractors and machinery. During the summer months Harvey can be found on the Vintage Tractor circuit of shows in and around the North East of Scotland normally with his vintage threshing mill. During the autumn he can be found on the Vintage ploughing circuit which he is very successful at( although he doesn't admit it).

Winning many awards over the last few years including the Black Isle Farming Plough Match Vintage (twice) and Classic (once) and the overall Champion at the Peterhead Rotary 2008 ploughing match to name but a few. Harvey claims to be Johnny Cash's Number 1 fan!


Barry Clark

Barry Clark

Technician and Quantum Re-mapping Specialist


Barry started his love affair with cars in the family business Clark Commercials well before he left school, and is one of the founders of Clark Motorsport back in 2005. He was then sub-contacted to M-Sport in Cumbria where he worked as a mechanic for the Ford Customer Team for the World Rally Championship (WRC) this took him all over the world.

However this is only one side to his previous experience, Barry also rallied between 2000-2008 starting in the 1300 Nova Scottish Championships, becoming British production Champion in 2005, then Junior World Rookie Champion in 2006. However it didn't stop there, he became Fiesta Sporting Trophy International champion in 2007 before being selected to compete on the World stage itself and achieving 3 Top Ten finishes in the WRC (Corsica, Turkey & GB). His passion for Rally and motorsport is still evident today as he spends a lot of his spare time at rallies as a team mechanic.

Barry also achieved an HND in Motorsport Engineering at Central University in Preston.


12.5 Miles
from Aberdeen on A96 North

8.3 Miles
from Aberdeen International Airport

4.1 Miles
from Inverurie Train Station

12.5 Miles
from Aberdeen Train Station