"With a focus on first class customer care"

Company History

Quality Used Vehicle Sales in Kintore, Aberdeenshire


Opening our doors for the very first time on February the 1st 2003 Jim Reid Vehicle Sales humble roots started with only 12 cars in stock.
Family owned and run our company has grown steadily over the years and has not only become a well-respected & successful Independent Dealerships locally but also an instantly recognised brand for delivering fantastic Award winning customer service and great Quality vehicles throughout the UK.
The catalyst to starting our own business was to provide the car buying public in the North East of Scotland a customer orientated alternative to the large Franchise and PLC's selling cars in the Aberdeen area. We feel that we have achieved this.
This year we celebrate our 15th Year in Business and have decided to rebrand with afresh new logo and tag line that reflects what we are all about

Fern


We will continue these celebrations throughout the 12 months by offer some EXTRA SPECIAL offers and campaigns, so watch out for what we are doing by make sure you are following our Social Media

Over the years we have steadily grown, securing our Service Centre in 2009 which now allows us to provide the same level of Customer Experience via vehicle servicing as we do through our Sales Centre.
We have picked up many National Awards over the years, which is great recognition of the hard work and commitment from the whole of the Jim Reid Team.


  • Dec 2015 WINNER- Car Dealer Magazines, Dealers’ Dealer of the Year – Jim Reid
  • Dec 2015 HIGHLY COMMENDED - Car Dealer Magazines, Used Car Dealership of the Year
  • Dec 2013 WINNER- Car Dealer Magazines, Used Car Dealership of the Year (for stock 51-100 cars)
  • Dec 2013 WINNER- Car Dealer Magazines, Upsales and F&I Performance of The Year- Phil Buchan
  • Dec 2013 HIGHLY COMMENDED - Car Dealer Magazines , Best Used Car Customer Care.
  • Jul 2012 –FINALISTS – Motortrader Magazines – Customer Care Award & Sales Team of the Year

We are all very proud of our achievements and it's all down to hard work & team work.

However our success is due to our repeat and referral business which speaks volumes for our loyal customers who continually tell us that they love the way we do business in a professional, non pushy manner with a focus on first class customer care.

At ‘Jim Reid Vehicle Sales & Service we know that ‘The Experience is Everything’


Jim Reid Vehicle Sales & Service

STAFF

Fern
Fern

Fern

Border Collie


"Woof!"


Sales Centre

Jim Reid
Jim Reid

Jim Reid

Director


Leaving school at the age of 16 Jim’s first taste of the Motortrade was with Harper Motor Company (Ford) in Aberdeen as a YTS Parts Person taking home £27.50 per week. He then went on to complete his City & Guilds Apprenticeship with Local Vauxhall Dealer Lawrence of Kemnay, working his way up through the ranks by joining their very successful sales team in 1993 eventually becoming Sales manager in 1999.

Grasping an opportunity to start his own Car sales business in December 2002 , Jim has never looked back.

"Starting my own business was the right thing to do, I wanted to provide customers with a traditional sales service where they did not feel under pressure, something I feel we have achieved."

Jim has become very well know through the Motortrade for his passionate views about the Motor Industry founding the Twitter Car Dealers Forum (trade only) in 2003 which has also led to him founding and becoming Chairman of the IMDA (the Independent Motor Dealers Association) in 2017.

Although always looking to the future Jim has always got focus firmly on the Customer Experience and his team delivery the very highest customer care.

"I love this job and feel very lucky & privileged to meet so many lovely people and gain an insight into their lives, something most people will never do.
Although I am very proud of winning national awards for our achievements, this is purely a by-product of the Customer Care that we offer to our customers on a daily business."

If you want to find out more about Jim’s news and view of the Motor Industry why not follow him on LinkedIN or Twitter where he is easily found. [email protected]


Gail Reid
Gail Reid

Gail Reid

Director


Joint Director... but importantly my wife and mother of our two children, Laura and Liam and now Grandma to our lovely wee Grandaughter Aria. Gail has been the driver behind our success. When I came home from work one day as Sales Manager at LofK and told her that I would love to start up on my own, she asked "what took you so long?"

With support like that I couldn't go wrong. When we started in business back in February 2003, Gail and I were 'Jim Reid Vehicle Sales'. We simply HAD to do everything ourselves. That meant buying, selling, answering the phone, washing, cleaning and polishing every car, collecting and delivering cars even cleaning the toilets I mean EVERYTHING, 7 days a week, this with two young children to bring up.

Looking back it was only our joint determination to make the business work that has made us succeed. However without Gail's support , I would never have achieved my dream. Thank you Gail.

If you cannot find Gail in our office taking care of paperwork and answering the phone she will be out walking our lovely Border Collie, Fern.


Phil Buchan
Phil Buchan

Phil Buchan

Sales Manager


Not only in charge of ensuring the smooth running of our Sales Department, Phil is also producer and editor of all our videos online. Having picked up all his experience whilst at University studying Graphic Design. Joining us officially in May 2009, after working with us on a casual business during his spare time away from his University work. With no previous sales experience Phil has done exceptionally since his arrival this is mainly due to the fact that he loves helping people, he is always willing to go that extra mile!

In 2013 Phil was rewarded for his hard work and focus on achieving Finance & Sales targets by winning a national award at Car Dealer Magazines , Used Car Dealer Awards in December 2013. Phil became the first winner of  'Upsales and F&I Performance of the Year' achieving this by helping our small sales team increase our Finance volume by a massive 48% in one year, congratulations Phil, a very well deserved award!

His in-depth understanding of Social Media has helped make Jim Reid Vehicle Sales & Service one of the best known Car Dealerships in the UK, thanks to our massive Facebook presence.

Phil married Jim & Gail’s daughter Laura in May 2014 and has also made them very proud Grand parents with the arrival of beautiful wee Aria on Hogmanay 2016.  [email protected]


Steve Lawson
Steve Lawson

Steve Lawson

Sales Consultant


Joining the Sales Team in Sept 2017, larger than life Steve has taken the place by storm ensuring that there is never a dull or quiet moment in the Sales Department. A ‘Peterheid loon’ and at over 6ft tall Steve somehow manages to drive comfortably in his sporty Mini Coupe down to Edinburgh every weekend to visit the love of his life Luca. Loved by customers, his personality and positive attitude has meant that he has fitted well into life at Jim Reid Vehicle Sales & Service, actually much better than he fits into his Mini. Addicted to Starbucks he is easily spotted with latte in hand wearing his Pomskii hat with attached POM.   [email protected]


Holly Ronald
Holly Ronald

Holly Ronald

Valeter


Joining our Team in June 2012 Holly has established herself as a top quality valeter and an expert with a machine Polisher, removing scuffs and scratches with ease.  Holly loves valeting cars and describes it as the best job in the world. Dedicated to the job, when Holly finds herself on day off she will either be watching football, getting a new tattoo, valeting her own Blue & red Fiat Punto Sporting or eating a Chicken, Ham, Pineapple and Pepper Pizza from Domino’s.

Being in charge of the valet department makes Holly responsible for valeting not only each stock car but also ensuring that when the car is sold it is fully valeted, prepared and ready for collection by it's new owner.


Laura Buchan
Laura Buchan

Laura Buchan

Administrator


As a Fully qualified Midwife Laura took the decision to not go back to midwifery after the birth of Aria, this meant Laura becoming a full time mum. However due to the upcoming changes in GDPR and the ever changing Compliance and Regulation in our industry we have called on Laura’s administration expertise and gentle phone manner to help contact our customers. So if you get a call it’s most likely Laura.  


Service Centre

Andy Emslie
Andy Emslie

Andy Emslie

Service Manager


Andy joined us in September 2014 and is in charge of our Service Centre. Having spent many years in the trade in various roles with various companies Andy finally feels he has found his home at Jim Reid Service Centre. Somewhat of a BMW specialist having spent 4 years at the local BMW Franchise in Aberdeen, Andy help’s diagnose BMW & Mini’s even over the phone.

A family man through and through , married to Emma they have two of a family Lauren & William. If he’s not in the garden cutting and strimming his grass Andy can be found listening to his very loud rock music.

If you are looking for some advice about how to care for your car or you would like to book your car in for a service, repair or MOT, give him a call on 01467634001 or email [email protected]  


Robert Logan
Robert Logan

Robert Logan

Assistant Service Manager


Robert join our team in March 2015 and has progressed to the role of Assistant Service Manager. Married to Joanne and dad to Jake , Robert is one of the most conscientious people I have ever worked alongside. His attention to deal cannot be faulted nor can his work ethic. Robert is a complete perfectionist but at the same time addicted to changing his car. I’ve lost count of how many he’s bought since he’s worked here and there is no point in stating what he’s driving just now because it will different before this gets posted on this website. Robert is such a well known character locally with the result that he seems to know everyone. Always on the phone either booking in customers or ordering parts, the only time he draws breath is when he is eating his biscuits. Robert is much valued and loved member of the team and have never had anyone say a bad word about him, he is great asset to our company. Book in your car with Robert call 01467634001 or [email protected]  


Barry Clark
Barry Clark

Barry Clark

Vehicle Technician


Barry joined Team Reid in April 2013 when we took over the Service side of Clark Motorsport. Starting his love affair with cars in the family business Clark Commercials well before he left school Barry is one of the founders of Clark Motorsport back in 2005. He was then sub-contacted to M-Sport in Cumbria where he worked as a mechanic for the Ford Customer Team for the World Rally Championship (WRC) this took him all over the world.

However this is only one side to his previous experience, Barry also rallied between 2000-2008 starting in the 1300 Nova Scottish Championships, becoming British production Champion in 2005, then Junior World Rookie Champion in 2006. However it didn't stop there, he became Fiesta Sporting Trophy International champion in 2007 before being selected to compete on the World stage itself and achieving 3 Top Ten finishes in the WRC (Corsica, Turkey & GB). His passion for Rally and motorsport is still evident today as he spends a lot of his spare time at rallies as a team mechanic.

Barry also achieved an HND in Motorsport Engineering at Central University in Preston.


Wayne Henderson
Wayne Henderson

Wayne Henderson

Vehicle Technician


Wayne started with us in November 2014 , bringing with him a wealth of knowledge and experience in the Motortrade. Passionate about cars he is the proud owner of a beautiful Ultimate Green Ford Focus Mk2 RS, 3 Vauxhall Corsa’s , Civic Type R, Ford Transit and a Mini Metro, therefore when Wayne isn’t working at our Service Centre he is usually in his own garage working on projects.  An active member of NEFO (North East Ford Owners Club) you will often see Wayne at Car Club Meets during the Summer. And if he’s driving his Mk2 RS you will hear him before you see him, trust me on that one!


Craig McDonald
Craig McDonald

Craig McDonald

Apprentice Vehicle Technician


Now in his 3rd year of Apprenticeship, Craig is progressing well through his college work and is now at a point where he is working unaccompanied on many vehicles although under supervision. At 6ft 5 and with size 10 feet Craig has adopted the nickname ‘Shorty’ and although the youngest of our team he is by far the tallest. Never without the thought of food on his mind, the phrase “ I would rather keep him for week than a fortnight “ springs to mind. Craig’s an absolute joy to have working with us as he will always ask questions that no one has ever thought of. Now the proud owner of an Audi S3 he simply loves cars!


12.5 Miles
from Aberdeen on A96 North

8.3 Miles
from Aberdeen International Airport

4.1 Miles
from Inverurie Train Station

12.5 Miles
from Aberdeen Train Station