Buying with confidence
Being a family owned and run business, we have a set of values and standards that go far and beyond most customer’s expectations, however, if you have never done business with us before, how do you know what we deliver?
Not done business with us before?
Please find below a list what we do here at JRVS, and what to expect from us.
- Browse our stock at your own leisurely pace without being hassled by sales people
- Select a car for a test drive (an original, full current driving licence is required to be viewed and photocopied before test drive, do not be offended if you are declined a test drive because of age or points on your licence)
- Whilst you test drive, we will appraise your current car ensuring that the best possible part exchange price will be allowed. If no car to part exchange, we will normally offer a discount off the screen price
- On your return we will have a coffee, tea or hot chocolate ready for you so we can go through the deal in comfort and at your own pace. You will also be allowed to view the V5C registration document of the car you are looking to purchase, which will clearly state the amount of previous owners.* Please note that we cannot guarantee that the vehicle has not previously been used for business or daily rental, which will mean that it is assumed that has been driven by more than one driver even as a one owner vehicle. We can then discuss the various payment plans available to you and explain the benefits of extending your warranty etc.
- If we agree a deal then we organise the collection date and explain what paperwork we require
- Collection day is the easy part where your lovely newly valeted, serviced and road taxed car awaits you. We make this handover a simple yet memorable experience, where we go over in detail the paperwork and controls of your new car so we are confident that you are happy with your new purchase
All customers are at different stages of the buying cycle and we respect this, so regardless if you are “just looking” or ready to put your deposit down on the car of your dreams, we will not only assist you to the best of our ability, but we will do this at your pace, we won’t hurry your decision or push you for an answer instead, we will investigate the reason why you would prefer to “think about it” or “sleep on it”. You will never be pressurised into purchasing a vehicle at Jim Reid Vehicle Sales & Service
Helping you make your decision, because in our experience most customers know what they want and once you have made your decision, the rest is easy.
As a family company we have very high morals, values and standards and would like your buying experience with us to be hassle free and the best car buying experience you have had. If you feel that we could improve on any area please let me know personally by emailing me at firstname.lastname@example.org